Laura Rene' Walster

1654 High Street SE, Salem, OR 97302

503-884-9774

lwalster@live.com

EMPLOYMENT OBJECTIVE: I am seeking to obtain longevity in a full or part-time position, one that values

my vast skills and abilities in the medical, financial or customer service field. Compensation comes second to

working for a great company, with great people.

WORK HISTORY:

12/11- present: Portamedic/Hooper Holmes – Paramedical Examiner

06/12 -present: Examination Management Services, Inc. - Paramedical Examiner

• Independently perform paramedical exams, phlebotomy, take vitals, EKG's and obtain intake of extensive medical

history of clients in the privacy of their home. Maintain, create strict scheduling, data entry, faxing, shipping,

mailing of documents and specimens. Successfully passed many online tests for both companies for compliance

with OSHA regulations.

12/09-11/10: Chemawa Indian Health Clinic – Medical Records Technician II

• Successfully created procedures for clinic implementation for VistA electronic health records software.

• Scheduled and interacted with a highly diverse people, maintaining confidential health records and supporting

provider staff.

• Accurately recorded confidential data into clinic software programs for billing, insurance, demographics, medical

history.

• Daily operated very busy switchboard, triaging calls to providers and providing patient education and assistance.

09/08-08/09: State of Washington Dept. of Licensing - Licensing Representative II

• Successfully operated as a drive tester for the public (young adults and the elderly), seeking a drivers license.

• Effectively, accurately and confidentially followed rules and regulations, issuing various state documents to a

diverse public in an extremely busy office.

• Highly trained to verify various international and federal documents for authenticity prior to issuing new

“Enhanced” passport documents.

12/05-05/08: Northwest Pathology (offsite @ MBPP) - Clinical Lab Tech/Phlebotomist/Safety Coordinator

• Passed CAP inspection with zero deficiencies by creating, revising and implementing new policies and procedures

in safety and quality control.

• Maintained and kept client with company by being a competent liaison and laboratory operator, providing trust

and gaining revenue.

• Created, managed and maintained 35 employee confidential records in incidence occurrence, vaccinations,

education, new hire information.

09/04-12-05: Dynacare/Labcorp (offsite @MBPP) - Clinical Lab Tech/Phlebotomist

• Maintained and kept client with company by being a competent liaison and laboratory operator, providing trust

and gaining revenue.

• Successful, accurate, continuous phlebotomy skills performed in busy clinical laboratory on difficult patients.

• Continuous high marks for success in operating independently with no supervision on performance reviews.

• Performed in house testing, supported medical staff, phlebotomy, data entry, conflict resolution, investigate and

solve errors.

08/03-04/04: Bend Memorial Clinic - X-Ray Tech/Phlebotomist/Specimen Processor

• Processed clinical specimens from manifest of large medical clinic, accurately stabilizing and shipping to avoid

compromising of specimen integrity.

• Provided x-ray support to radiology department, took x-rays, processed film, supported staff.

• Provided support to the laboratory department, performed phlebotomy, EKG's, reception, home draws, courier, in

house testing.

07/01-07/03: Salem Clinic Urgent Care - X-Ray Tech/Phlebotomist/Specimen Processor

• In the business office, successfully and confidentially collected bad debt from patient's, payroll, insurance billing.

• Competent in phlebotomy skills, passing course in phlebotomy and anatomy and successfully certified.

• Competent in x-ray skills, passing course in radiology in anatomy and performance, and successfully licensed.

• Accurate and timely in specimen processing, in house testing, EKG's, Spirometry, Audiograms, data entry,

problem resolution.

96/97: Eglin Federal Credit Union – Loan Processor

• Assisted loan officer, processing and submitting drafts for approval, working up wire sheets and lines of credit and

reviewing loan values.

96/97: Okaloosa Tax Collector – Licensing Agent

• Issued licenses and permits for mobile homes, vehicles, boats, fishing, hunting and processed tax payments.

• Timely and accurate inspection of property for issuance of vital documents.

OTHER SKILLS AND EXPERIENCE:

• Knowledge in usage of various software computer programs.

• Cash handling, ten key, balance general ledgers, exchange foreign currency.

• Resolve customer complaints with tact and compassion.

• Take compliance, safety, rules, regulations and

confidentiality very seriously. Demonstrate integrity.

• Learn new software programs very quickly and utilize accurately.

• Provide detailed work timely, organized and accurate.

• Understand how to work with a diverse people and generation with success.

• Work independently with little to no supervision.

EDUCATION:

Portland School of Radiology: Licensed X-Ray Technician: June 2002

N. Seattle Community College: Licensed Emergency Medical Technician:September 1990

Everett Community College: Certified in Phlebotomy: April 1990

Western Baptist Bible College: Missions: 1972 – 1974

**Deputation and missionary work in Alaska**

Walla Walla High School, Washington: Graduate-Diploma-1972